Turn up the volume using the Volume up button on your device. More so, if your microphone is working well but you cannot hear other people’s voices, ensure your phone’s volume is not silent. Meanwhile, also ensure other apps, such as Sound Recorder, are not working in the background. Tap Permissions, then ensure “ Microphone” is turned on.Just like the camera, you need to permit Zoom to use your phone’s microphone before others can hear you. You’ll find the mute button below the call screen.įix Zoom microphone not working by checking your phone’s permission. And after that, you should ensure you’ve not muted yourself. If you’re not the one hosting the call, you may ask the host to unmute you. Start by confirming that you’re not muted. If people complain of not hearing you during a Zoom call, that means you need to troubleshoot the audio as well. The button to do so is present in the lower-right corner of the Zoom call interface. ![]() However, if people can’t see you, kindly join the call with a video. Zoom respect your privacy and you may choose not to show your face during a Zoom call. Or better still, restart your phone before you join the Zoom call again.įinally, remember to toggle on the “Start Video” button so others can see you. To fix that, all you need is to close all apps using the camera in the background. For instance, if you’re on a WhatsApp video call already, your phone would prioritize WhatsApp and disallow Zoom from tapping into the camera. Next, you need to ensure other apps are not using the camera.
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